Welcome to Harper Hostel! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our eCommerce website to purchase Camping Gear, Fishing Gear, Luggage, and Tech products. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal and non-personal information to provide and improve our services. The types of information we may collect include:
- Personal Information: Name, email address, phone number, billing/shipping address, and any other details you provide during checkout or account creation.
- Technical Information: IP address, browser type, device details, and cookies to enhance user experience and improve site performance.
- Communication Data: Any inquiries, feedback, or support requests you submit to us.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Improve our website, services, and product offerings.
- Send updates about new products, promotions, and changes to our policies (only if you opt-in).
- Prevent fraud, enhance security, and comply with legal requirements.
3. How We Protect Your Data
We implement security measures to protect your personal data from unauthorized access, misuse, or disclosure. While we strive to use industry-standard safeguards, no online platform can guarantee absolute security.
4. Sharing of Information
We do not sell, rent, or trade your personal data. However, we may share it with:
- Service providers: Trusted third parties that help us operate our website and fulfill orders.
- Legal authorities: If required to comply with legal obligations, fraud investigations, or to protect our rights.
5. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. These cookies help us understand user behavior and improve site performance. You can disable cookies through your browser settings, but some features may not function properly.
6. Your Rights & Opt-Out Options
You have the right to:
- Access, update, or delete your personal information by contacting us.
- Opt-out of promotional emails by clicking the “unsubscribe” link in our emails.
- Disable cookies through your browser settings.
If you wish to opt out of data collection, promotional communications, or request data deletion, please contact us at [[email protected]].
7. International Users
As Harper Hostel operates worldwide, your data may be processed in different countries. By using our services, you consent to the transfer of your information across borders where data protection laws may differ from your jurisdiction.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
9. Contact Us
For any questions or concerns regarding this Privacy Policy, please reach out to us at [email protected].